Outages and Alerts

System Name: Gem State Water -Spirit Lake East Important Information about Depressurization Event on 4/28/2022 at Spirit Lake East A portion of our water system experienced depressurization on 4/28/2022 due to a faulted well pump, likely affected by the recent power supply issues in the area. All service has been restored. We would like you […]

250 Northwest Blvd. Suite 203Coeur D’Alene, Idaho, 83814 System Name and PWS ID#: Gem State Water – Spirit Lake East #1280176RE Important Information about Depressurization Events from Gem State Water A portion of our water system experienced depressurization today due to a faulted well pump, likely affected by the recent power supply issues in the area. All

Around approximately 9:40 pm Wednesday March 9, 2022. This pressure decrease was due to a minor mechanical failure in the main pump house. We apologize for the inconvenience this may have caused our customers. There is no need to boil your water. Thank you from the team at Gem State.

The drinking water advisory for Bar Circle S has been cancelled. Samples show no indication of coliforms or e-coli, and the system has been returned to 100% operating capacity.  We are aware that the verbiage contained in the sent notification can raise a red flag warning. This is a form letter provided by the IDEQ.

Dear Customer, As you might be aware, we have been upgrading some components of your water system. Often times this requires a service interruption. This week we are working on the backup power generation system, more specifically we will be installing an automatic transfer switch so that when there is an area wide power outage

Our office will be closed Friday December 24th through January 2nd for the Holidays. If there is an emergency please call 877 755 9287 and follow the prompts to get to the on call operator. We will be back in the office Tuesday January 3rd and inquiries will be answered in the order received. Happy

Dear Customer, Our top priority is to provide reliable and safe energy for our customers, and we recognize Monday’s heat-related power outages were a challenge for a number of reasons. While we plan for the summer weather, the electric system experienced a new peak demand, and the strain of the high temperatures impacted the system

Our office will be closed Monday July 5th for the 4th of July holiday. If there is an emergency please call 877 755 9287 and follow the prompts to get to the on call operator. We will be back in the office Tuesday July 6th and inquiries will be answered in the order received. Happy

To our valued customers, Some of our Bar Circle S customers on N Circle S trail will experience an unplanned water outage today 6/10/21 due to a main line leak repair. Water is expected to be restored by the end of business today. We apologize for the inconvenience and appreciate your patience. Thank you! -Gem

To our valued customers, We have just been notified that Kootenai electric will be doing some work that may affect our customers. Happy valley customers may experience water outages between 9 am and 12 pm today 6/9/21. Thank you! -Gem State Water