News and Alerts

NEWS

Pelican Point Rate Case Customer Notice

To: Cascadia Water Customers The following notice was sent to customers that have filed a comment directly to the Washington Utilities & Transportation

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Spirit Lake East KEC Project

          An Important Message from Kootenai Electric Cooperative   Dear Property Owner: As you may know, Kootenai Electric Cooperative (KEC) has

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Final Order Gem State Rate Case

Schedule No. 1 Recurring Charges for Gem State Water Company (Legacy Spirit Lake East Water Company and Bar Circle “S” Water, Inc.) Customers: METERED

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Gem State Rate Case Final Order 3-1-2023

The final order from the PUC can be viewed using this link:

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Diamond Bar Scheduled Outage

250 Northwest Blvd. Suite 203Coeur D’Alene, Idaho, 83814 Disruption in service: Due to Maintenance **NOTICE** Please be advised on behalf of Gem

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Troy Hoffman Water to be acquired by Gem State Water

TROY HOFFMAN WATER CORPORATION Customer information  Dear customers, In December 2020, Gem State Water Company, a subsidiary of NW Natural Water, entered

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Pelican Point Water Co managed by Gem State Water as of 10/01/2020

Dear Pelican Point Water Customer,  We are happy to announce that have been hired to take over day to day operations of the water system. We are excited

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Diamond Bar and Bar Circle S are now part of Gem State Water

Dear valued customer, We are pleased to announce that as of October 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW

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Spirit Lake East is now part of Gem State Water

Dear valued customer, We are pleased to announce that as of August 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW

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OUTAGES & ALERTS

Diamond Bar Irrigation Meter Installation.

Diamond Bar Gem State Customers with irrigation meters: REMINDER NOTIFICATION Your irrigation meter will be installed on the morning of 5/1/24.  

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New Meters in Diamond Bar

Dear Gem State Customers in Diamond Bar, You may experience a brief water interruption as we change out your meter, starting tomorrow February 13th. A Gem

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250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Dear Bitterroot Customers, Thursday, February 8th, we will have a planned

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Temporary Service Interruptions Spirit Lake East Rescheduled

Temporary Service Interruptions Spirit Lake East Gem State Water250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 To our valued customers, Due to

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Temporary Service Interruptions Spirit Lake East

 Temporary Service Interruptions Spirit Lake East Gem State Water250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 To our valued customers,

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Pelican Temporary Shutoff (Benjamin Way/Scenic Dr.)

Dear Gem State Customer, A select few customers in Pelican Point will have a temporary shutdown of their water service tomorrow 12/8/23 starting around 12pm

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Ramsey Estates All Clear

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Ramsey Estates All Clear The IDEQ has given us the All Clear!  We have lifted the boil order for

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New Meters in Pelican Point

Dear Gem State Customers in Pelican Point, You may experience a brief water interruption as we change out your meter, with plans of being finished with this

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Diamond Bar Irrigation Customer- Meter Removal

Diamond Bar Gem State Customers with Irrigation Meters: Your irrigation meters will begin being removed starting today 10/17/23 through tomorrow 10/18/23.

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Scheduled Water Outage Bitterroot

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Dear Customer, Great News!! As you may have noticed the construction on the corner of

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Spirit Lake East – All Clear

System Name: Gem State Water – Spirit Lake East Important Information about the Depressurization Event on 8/15/2023 at Spirit Lake East A portion of our

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