News and Alerts

NEWS

Pelican Point Watering Schedule Effective Immediately

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Dear Customer: Due to record water usage Cascadia Pelican Point customers will be placed

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Pelican Point Rate Case Customer Notice

To: Cascadia Water Customers The following notice was sent to customers that have filed a comment directly to the Washington Utilities & Transportation

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Spirit Lake East KEC Project

          An Important Message from Kootenai Electric Cooperative   Dear Property Owner: As you may know, Kootenai Electric Cooperative (KEC) has

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Final Order Gem State Rate Case

Schedule No. 1 Recurring Charges for Gem State Water Company (Legacy Spirit Lake East Water Company and Bar Circle “S” Water, Inc.) Customers: METERED

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Gem State Rate Case Final Order 3-1-2023

The final order from the PUC can be viewed using this link:

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Diamond Bar Scheduled Outage

250 Northwest Blvd. Suite 203Coeur D’Alene, Idaho, 83814 Disruption in service: Due to Maintenance **NOTICE** Please be advised on behalf of Gem

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Troy Hoffman Water to be acquired by Gem State Water

TROY HOFFMAN WATER CORPORATION Customer information  Dear customers, In December 2020, Gem State Water Company, a subsidiary of NW Natural Water, entered

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Pelican Point Water Co managed by Gem State Water as of 10/01/2020

Dear Pelican Point Water Customer,  We are happy to announce that have been hired to take over day to day operations of the water system. We are excited

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Diamond Bar and Bar Circle S are now part of Gem State Water

Dear valued customer, We are pleased to announce that as of October 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW

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Spirit Lake East is now part of Gem State Water

Dear valued customer, We are pleased to announce that as of August 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW

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OUTAGES & ALERTS

E. COLI DRINKING WATER WARNING

E. coli is present in Ramsey Estate’s water. BOIL YOUR WATER BEFORE USING. On Friday November 22nd a routine water sample was identified as being positive

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Diamond Bar Irrigation Meter Removal

Diamond Bar Customers with Irrigation Meters: Irrigation meters are scheduled for a final read and removal 9/30/24. Meters will be removed, tagged and stored

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Troy Hoffman Notice Cleared

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Important Information about Depressurization Events from Gem State Water A portion of our

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Emergency Repair Outage Troy Hoffman

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 September 10, 2024 To our valued customers, Our office has been alerted to an outage that

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Dear Gem State Customers in Spirit Lake East, We are excited to announce that we will start the next round of meter installations tomorrow September 11, 2024.

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New Meters in Spirit Lake East

Dear Gem State Customers in Spirit Lake East, We are excited to announce that our first stage of meter change outs will begin tomorrow Wednesday August

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Dear Gem State Customers in Bar Circle S, You may experience a brief water interruption in the upcoming days as we continue to change out meters in your

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Gem State Water Alert Bar Circle S

We have been advised that there will be a power outage 7/9/24 between 8AM and 12PM. Although there is back up power generation and this should not affect your

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SLE Depressurization All Clear

System Name: Gem State Water -Spirit Lake East Important Information about Depressurization Event on 6/17/2024 at Spirit Lake East A portion of our water

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Spirit Lake East Depressurization

250 Northwest Blvd. Suite 203Coeur D’Alene, Idaho, 83814 System Name and PWS ID#: Gem State Water Spirit Lake East- ID1280176  

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Diamond Bar Irrigation Meter Installation.

Diamond Bar Gem State Customers with irrigation meters: REMINDER NOTIFICATION Your irrigation meter will be installed on the morning of 5/1/24.  

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