News and Alerts

NEWS

Troy Hoffman Water to be acquired by Gem State Water

TROY HOFFMAN WATER CORPORATION Customer information  Dear customers, In December 2020, Gem State Water Company, a subsidiary of NW Natural Water, entered

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Pelican Point Water Co managed by Gem State Water as of 10/01/2020

Dear Pelican Point Water Customer,  We are happy to announce that have been hired to take over day to day operations of the water system. We are excited

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Diamond Bar and Bar Circle S are now part of Gem State Water

Dear valued customer, We are pleased to announce that as of October 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW

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Spirit Lake East is now part of Gem State Water

Dear valued customer, We are pleased to announce that as of August 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW

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OUTAGES & ALERTS

Spirit Lake East Depressurization Notice Cleared 5/2/2022

System Name: Gem State Water -Spirit Lake East Important Information about Depressurization Event on 4/28/2022 at Spirit Lake East A portion of our water

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4/28/2022 Spirit Lake East Outage Update

250 Northwest Blvd. Suite 203Coeur D’Alene, Idaho, 83814 System Name and PWS ID#: Gem State Water – Spirit Lake East #1280176RE Important

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3/9/2022 – Bar Circle S Pressure Decrease

Around approximately 9:40 pm Wednesday March 9, 2022. This pressure decrease was due to a minor mechanical failure in the main pump house. We apologize for the

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2/18/2022 – DRINKING WATER ADVISORY CANCELLED BAR CIRCLE S

The drinking water advisory for Bar Circle S has been cancelled. Samples show no indication of coliforms or e-coli, and the system has been returned to 100%

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Scheduled Outage Bitterroot Customers 12/2/2021

Dear Customer, As you might be aware, we have been upgrading some components of your water system. Often times this requires a service interruption. This week

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Holiday Office Closure

Our office will be closed Friday December 24th through January 2nd for the Holidays. If there is an emergency please call 877 755 9287 and follow the prompts

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Rolling Power Outages Expected Reported by Avista 6/29/2021

Dear Customer, Our top priority is to provide reliable and safe energy for our customers, and we recognize Monday’s heat-related power outages were a

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Holiday Office Closure

Our office will be closed Monday July 5th for the 4th of July holiday. If there is an emergency please call 877 755 9287 and follow the prompts to get to the

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N Circle S Trail Outage

To our valued customers, Some of our Bar Circle S customers on N Circle S trail will experience an unplanned water outage today 6/10/21 due to a main line leak

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Happy Valley Outages 6/9/21

To our valued customers, We have just been notified that Kootenai electric will be doing some work that may affect our customers. Happy valley customers may

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Unexpected Power Outage 4/2021

To our valued customers, Our office has been alerted to a system wide power outage that is affecting everyone north of Garwood. Unfortunately this affects all

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Holiday Office Closure 1/18/21

To our valued customers, Our office will be closed Monday January 18th for Martin Luther King day. We will resume our normal business hours Tuesday January

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