Outages and Alerts

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 May 22, 2023 To our valued customers, Our office has been alerted to a system wide outage that is affecting your area. We are working with the power company to get this resolved ASAP.  Due to the high call volume we receive during outages, it may not be possible to […]

Dear Gem State Customers of Lynnwood & Happy Valley- Starting tomorrow Wednesday, May 10th Gem State Water will start installing new Radio Read Meters for all homes located within the Lynwood and Happy Valley water systems. A field technician will attempt to notify you at the time of the meter swap via phone or by

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Important Information about Depressurization Events from Gem State Water A portion of our water system experienced a depressurization on 4/24/23.  All work is complete, and water has been restored. We would like you to know that Gem State thoroughly flushed the lines, and coliform bacteria tests collected from

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814                               Important Information about Depressurization Events from Gem State Water A portion of our water system experienced depressurization yesterday (4/24/23) due to a mainline rupture.  All service has been restored. We would like you to

Diamond Bar Gem State Customers with irrigation meters: Your irrigation meter will be installed on 4/27/23.  Please have your meters in an accessible location first thing in the morning to make sure your meter gets installed on 4/27/23.  Thank you, Your Gem State Team PH:1.877.755.9287   info@gemstate-water.com www.gemstate-water.com

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 April 24, 2023 To our valued customers, Our office has been alerted to a system outage that is affecting some customers in the Bar Circle S area. Technicians have found the mainline rupture and have crew working to replace the line. Due to the high call volume, we receive

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 System Name: Gem State Water Happy Valley                               Important Information about Depressurization Events from Gem State Water A portion of our water system experienced depressurization today due to some updates being done on the system.

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Dear Customer, As you might be aware, we have been updating some components of your water system. Often times this requires a service interruption. The service interruption is scheduled for Wednesday, April 19th. These upgrades are scheduled to start around 9am and last for about an hour.  We appreciate

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 System Name and PWS ID#: Gem State Water Bitterroot/Rickel #ID1280260 Important Information about Depressurization Events from Gem State Water A portion of our water system experienced depressurization on 2-23-24. All service has been restored. We would like you to know that Gem State thoroughly flushed the lines, and

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 System Name and PWS ID#: Gem State Water Bitterroot/Rickel-#ID1280260                               Important Information about Depressurization Events from Gem State Water A portion of our water system experienced depressurization today due to an upgrade being made at our