Rave Alert April 2024 Release Notes – US Version (002)

DO NOT USE DOXO TO PAY YOUR BILL Recently some customers reported being directed to a website called DOXO to pay their bill online. We would like to state that Gem State Water is in no way affiliated with this service. The payment option for online payment is secured through our website here by clicking Online Bill Pay button above. If you have questions please call the office at (877) 755--9287.

We've made some changes to our website with you, our customers, in mind.
We hope you enjoy our new look and find our site easy to navigate!

Welcome to

Gem State Water

Gem State Water operates water and wastewater utility services in the growing Coeur d’Alene metropolitan area, and is a wholly-owned subsidiary of NW Natural Water.

Gem State Water serves about 3,750 people through 1,500 connections. Previous customers of Spirit Lake East Water, Lynnwood Water, Diamond Bar Water, Bar Circle ‘S’ Water, Bitterroot Water, Happy Valley Water and Gem State Management should not experience any disruption in service from the change in ownership.

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About the NW Natural Water

NW Natural Water Company, LLC (NW Natural Water), is a subsidiary of Northwest Natural Holding Company (NYSE: NWN) (NW Natural Holdings). NW Natural Holdings is headquartered in Portland, Oregon, and owns a 160-year-old regulated natural gas local distribution company, NW Natural Gas Company (NW Natural), NW Natural Water Company, and other business interests and activities.

NW Natural Water currently provides water distribution and wastewater services to communities in Oregon, Washington, Idaho and Texas.

Our team

Our employees are dedicated and it shows in the longevity of their careers with Gem State Water. Our employees are committed to delivering quality service and value to our customers.

Contact Us:

We're here to help!

Contact our office at (877) 755-9287,
Monday through Thursday from
7:00 am-4:30 pm or email us anytime at info@gemstate-water.com

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho 83814
P.O. BOX 3388
Coeur D’Alene, Idaho 83816
Tel: (877) 755-9287
Fax: (208) 501-8285
Monday-Thursday
7:00AM - 4:30PM
In person by appointment only.

We've made some changes to our website with you, our customers, in mind. We hope you enjoy our new look and find our site easy to navigate!