On February 28, 2025, Gem State Water Company filed an amended application with the Idaho Public Utilities Commission (IPUC) for a proposed general rate increase to become effective on or after April 1, 2025. The filing is a proposal subject to public review and a Commission decision before it can take effect. Gem State Water […]
Gem State Rate Case Customer Notice Read More »
Dear Gem State Customers in Bitterroot, We are excited to announce that we will start meter installations tomorrow March 4th, 2025. You may experience a brief water interruption as we change out your meter. A contractor will do their best to make sure you are not currently using the water before doing the meter swap.
Upcoming Meter Installations in Bitterroot – March 4th, 2025 Read More »
2/11/2025 Dear Bitterroot Customer, It came to our attention during the January meter reading and billing that some readsprovided for November 2024 and December 2024 may have been falsified by an employeewho is no longer with the company. January, the most current read, was taken by our fieldmanager, we are confident that the January figure
Notice of Meter Reading Corrections and Billing Adjustments Read More »
February 7, 2025 To our valued customers, Bitterroot customers located on Silver Meadows Loop and North, you will be experiencing intermittent water interruptions while we attempt to locate a potential water main break in your area. Once this break is located, we will need to isolate the line to make the repair. We realize this
Bitterroot Main Break Notice Read More »
Ramsey Estates All Clear!! We have lifted the boil order for Ramsey Estates Water. See www.gemstate-water.com for the latest test results. Thank you for your patience in this matter. This notice is being sent to you by Gem State Water. Date Distributed: 12/20/24
Ramsey Estates All Clear!! Read More »
250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Dear Ramsey Estates Customers, System wide shut down for reservoir cleaning to begin on Wednesday December 11th starting at 8am. We will begin slowly draining the reservoir starting Tuesday with the goal to have the reservoir close to empty by our start time of 8am Wednesday morning. Once we
Ramsey Estates System-Wide Shutdown Read More »
E. coli is present in Ramsey Estate’s water.
BOIL YOUR WATER BEFORE USING.
On Friday November 22nd a routine water sample was identified as being positive for coliform bacteria.
Repeat samples were taken on Monday November 25th.E. coli bacteria were found in one of the repeat
samples. These bacteria can make you sick and are especially a concern for people with weakened immune
systems.
Bacterial contamination can occur when increased run-off enters the drinking water source (for example,
following heavy rains). It can also happen due to a break in the distribution system (pipes) or a failure in the
water treatment process.
E. COLI DRINKING WATER WARNING Read More »
Diamond Bar Customers with Irrigation Meters: Irrigation meters are scheduled for a final read and removal 9/30/24. Meters will be removed, tagged and stored through the winter on site. In the Spring your meter will be reinstalled. Thank you, Your Gem State Team PH:1.877.755.9287 info@gemstate-water.com www.gemstate-water.com
Diamond Bar Irrigation Meter Removal Read More »
250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Troy Hoffman Customers- Gem State Water will be in the area completing the GIS of the water lines on Monday 9/23/24. Since the majority of the water lines are in your backyards, please keep backyards accessible and pets contained. Our field technicians plan to get this GIS project
250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Important Information about Depressurization Events from Gem State Water A portion of our water system experienced depressurization on 9/10/2024. All service has been restored. We would like you to know that Gem State thoroughly flushed the lines, and coliform bacteria tests collected from the water system came back
Troy Hoffman Notice Cleared Read More »