Outages and Alerts

Diamond Bar Gem State Customers with Irrigation Meters: Your irrigation meters will begin being removed starting today 10/17/23 through tomorrow 10/18/23. Meters will be removed, tagged and stored through the winter on site. In the Spring your meter will be reinstalled.  Thank you, Your Gem State Team PH:1.877.755.9287   info@gemstate-water.com www.gemstate-water.com

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Dear Customer, Great News!! As you may have noticed the construction on the corner of Clagstone and Brunner, Gem State is excited to announce that we are very close to the completion of this upgrade.  Tomorrow Thursday, October 5th we will have a planned service interruption starting at 9am

System Name: Gem State Water – Spirit Lake East Important Information about the Depressurization Event on 8/15/2023 at Spirit Lake East A portion of our water system experienced depressurization on 8/15/2023 due to a mainline rupture due to excavation in the area. All service has been restored. We would like you to know that the

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 August 15, 2023 To our Valued Customers, Our office has been alerted to a system wide outage that is affecting your area. A main line was hit during excavation.  Due to the high call volume we receive during outages, it may not be possible to return all calls regarding the

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 System Name and PWS ID#: Gem State Water Bitterroot Important Information about Depressurization Events from Gem State Water A portion of our water system experienced a planned depressurization on 8/8/2023. All service has been restored. We would like you to know that Gem State thoroughly flushed the lines,

Dear Gem State Customer, You may experience intermittent water interruptions 8/9/23 starting @ 9am-3pm as we finish changing out your meters and repair a few in the neighborhood.  Thank you for your patience while we work toward system improvements. This notice is being sent to you by Gem State Water Company. Date distributed: 08/09/23

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Dear Customer, Tomorrow Tuesday, August 8th we have a planned service interruption starting at 9am and lasting approximately 1.5 hours.  We will be running a new feeder line for the automatic transfer switch which requires us to turn off the power completely. Important Information about Depressurization Events from Gem State

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Important Information about Depressurization Events from Gem State Water Treeport experienced a depressurization event on 6/28/2023. All service has been restored. We would like you to know that Gem State thoroughly flushed the lines, and coliform bacteria tests collected from the water system came back absent of coliforms

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Treeport is currently experiencing a water outage due to a main water line being hit during Kootenai Electric’s ongoing efforts to move your power lines underground. We have our crew in the area working on this event and hope to have everyone back up and running soon.

Possible Service Interruptions Spirit Lake East Gem State Water250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 June 26, 2023 To our valued customers, A notice for potential water interruption/outages that could affect your area – Spirit Lake East. Kootenai Electric has been working throughout the Spirit Lake East development. The potential for water interruptions is