Outages and Alerts

Dear Gem State Customer, You may experience intermittent water interruptions 8/9/23 starting @ 9am-3pm as we finish changing out your meters and repair a few in the neighborhood.  Thank you for your patience while we work toward system improvements. This notice is being sent to you by Gem State Water Company. Date distributed: 08/09/23

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Dear Customer, Tomorrow Tuesday, August 8th we have a planned service interruption starting at 9am and lasting approximately 1.5 hours.  We will be running a new feeder line for the automatic transfer switch which requires us to turn off the power completely. Important Information about Depressurization Events from Gem State

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Important Information about Depressurization Events from Gem State Water Treeport experienced a depressurization event on 6/28/2023. All service has been restored. We would like you to know that Gem State thoroughly flushed the lines, and coliform bacteria tests collected from the water system came back absent of coliforms

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Treeport is currently experiencing a water outage due to a main water line being hit during Kootenai Electric’s ongoing efforts to move your power lines underground. We have our crew in the area working on this event and hope to have everyone back up and running soon.

Possible Service Interruptions Spirit Lake East Gem State Water250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 June 26, 2023 To our valued customers, A notice for potential water interruption/outages that could affect your area – Spirit Lake East. Kootenai Electric has been working throughout the Spirit Lake East development. The potential for water interruptions is

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Dear Customer:It has come to our attention that many neighbors are experiencing low pressure to the point they can’tuse their household appliances, toilets, showers, washing machines. We have been closely monitoringthe data and have come to the conclusion that to mitigate these pressure issues Pelican Point,Sandcastle Estates, and Dune

Dear Customer:It has come to our attention that many neighbors are experiencing low pressure to the point they can’tuse their household appliances, toilets, showers, washing machines. We have been closely monitoringthe data and have come to the conclusion that to mitigate these pressure issues Pelican Point,Sandcastle Estates, and Dune Lakes, and surrounding communities served by

System Name: Gem State Water – Happy Valley Important Information about Depressurization Event on 5/22 All service has been restored. We would like you to know that the system is chlorinated, lines have been flushed, and bacteria tests collected from our water system have all been returned ABSENT of coliforms and e-coli. Your water is

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814                               Important Information about Depressurization Events from Gem State Water A portion of our water system experienced depressurization today due to a power supply issue. All service has been restored. We would like you

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 May 22, 2023 To our valued customers, Our office has been alerted to a system wide outage that is affecting your area. We are working with the power company to get this resolved ASAP.  Due to the high call volume we receive during outages, it may not be possible to