News and Alerts
NEWS
250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Dear Customer: Due to record water usage Cascadia Pelican Point customers will be placed
To: Cascadia Water Customers The following notice was sent to customers that have filed a comment directly to the Washington Utilities & Transportation
An Important Message from Kootenai Electric Cooperative Dear Property Owner: As you may know, Kootenai Electric Cooperative (KEC) has
Schedule No. 1 Recurring Charges for Gem State Water Company (Legacy Spirit Lake East Water Company and Bar Circle “S” Water, Inc.) Customers: METERED
The final order from the PUC can be viewed using this link:
250 Northwest Blvd. Suite 203Coeur D’Alene, Idaho, 83814 Disruption in service: Due to Maintenance **NOTICE** Please be advised on behalf of Gem
TROY HOFFMAN WATER CORPORATION Customer information Dear customers, In December 2020, Gem State Water Company, a subsidiary of NW Natural Water, entered
Dear Pelican Point Water Customer, We are happy to announce that have been hired to take over day to day operations of the water system. We are excited
Dear valued customer, We are pleased to announce that as of October 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW
Dear valued customer, We are pleased to announce that as of August 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW
OUTAGES & ALERTS
BOIL WATER NOTICE LIFTED For Customers of the Gem State – Happy Valley Water System Effective immediately, the boil water advisory notice has been lifted.
Customers of the Gem State – Happy Valley Water System BOIL YOUR WATER BEFORE DRINKING. Bring water to a rolling boil for one minute. Let water cool before
Diamond Bar Customers with Irrigation Meters: Irrigation meters are scheduled for a final read and removal 9/30/25. Meters will be removed, tagged and stored
Notice to Customers Gem State – Spirit Lake East Water System The Spirit Lake East Water System recently experienced a power outage that caused a brief drop
A planned water service interruption is scheduled in your area Who: Customers in the Treeport Estates neighborhood, a subdivision of the Spirit Lake East
Bitterroot Water System – Informative Notice Informative Notice to Bitterroot System Customers – Change in Water Source August 29th Gem State experienced a
Informative Notification Customer of the Gem State – Troy Hoffman Water System On August 1, 2025 customers of the Troy Hoffman system were notified of a
There will be a planned outage on Monday, August 4th starting at 10am lasting for approximately 3hrs. This water outage will affect some customers on N. Priest
To our valued customers, Diamond Bar customers, you will be experiencing water outage due to a car accident hitting a hydrant on Boekel and Ramsey. We realize
250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Diamond Bar Planned Outage There will be a planned outage on Monday July 14th starting at