News and Alerts

NEWS

Pelican Point Rate Case Customer Notice

To: Cascadia Water Customers The following notice was sent to customers that have filed a comment directly to the Washington Utilities & Transportation

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Spirit Lake East KEC Project

          An Important Message from Kootenai Electric Cooperative   Dear Property Owner: As you may know, Kootenai Electric Cooperative (KEC) has

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Final Order Gem State Rate Case

Schedule No. 1 Recurring Charges for Gem State Water Company (Legacy Spirit Lake East Water Company and Bar Circle “S” Water, Inc.) Customers: METERED

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Gem State Rate Case Final Order 3-1-2023

The final order from the PUC can be viewed using this link:

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Diamond Bar Scheduled Outage

250 Northwest Blvd. Suite 203Coeur D’Alene, Idaho, 83814 Disruption in service: Due to Maintenance **NOTICE** Please be advised on behalf of Gem

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Troy Hoffman Water to be acquired by Gem State Water

TROY HOFFMAN WATER CORPORATION Customer information  Dear customers, In December 2020, Gem State Water Company, a subsidiary of NW Natural Water, entered

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Pelican Point Water Co managed by Gem State Water as of 10/01/2020

Dear Pelican Point Water Customer,  We are happy to announce that have been hired to take over day to day operations of the water system. We are excited

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Diamond Bar and Bar Circle S are now part of Gem State Water

Dear valued customer, We are pleased to announce that as of October 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW

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Spirit Lake East is now part of Gem State Water

Dear valued customer, We are pleased to announce that as of August 1, 2019, your water utility is now part of Gem State Water, a wholly-owned subsidiary of NW

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OUTAGES & ALERTS

Possible disruption in service Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/24/25 we will have contract workers in your area working

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Disruption in service: Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Disruption in service: Due to Upgrades **NOTICE** Please be advised on behalf of Gem State

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Temporary Water Service Interruption – Pelican Point (5/20/2025)

Dear Pelican Point Customers, A select few customers in Pelican Point currently have a temporary, unplanned shutdown of their water service due to contract

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Pelican Point Notice of Infrastructure Upgrade – May 8th, 2025

Dear Pelican Point Customers, Starting Thursday May 8th, we will have contract workers in your area working on infrastructure upgrades. They may be working in

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BCS Notice of Infrastructure Upgrades – May 5th, 2025

5-2-25 Dear BCS Customers, Starting Monday May 5th, we will have contract workers in your area working on infrastructure upgrades. They may be working in

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Irrigation Meter Installation on 5/1/25.  

Diamond Bar Gem State Customers with irrigation meters: REMINDER NOTIFICATION Your irrigation meter will be installed on the morning of 5/1/25.  

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Upcoming Meter Installations in Bitterroot – March 4th, 2025

Dear Gem State Customers in Bitterroot, We are excited to announce that we will start meter installations tomorrow March 4th, 2025. You may experience a brief

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Notice of Meter Reading Corrections and Billing Adjustments

2/11/2025 Dear Bitterroot Customer, It came to our attention during the January meter reading and billing that some readsprovided for November 2024 and

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Bitterroot Main Break Notice

February 7, 2025 To our valued customers, Bitterroot customers located on Silver Meadows Loop and North, you will be experiencing intermittent water

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Ramsey Estates All Clear!!

Ramsey Estates All Clear!! We have lifted the boil order for Ramsey Estates Water. See www.gemstate-water.com for the latest test results. Thank you for your

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Ramsey Estates System-Wide Shutdown

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Dear Ramsey Estates Customers, System wide shut down for reservoir cleaning to begin on

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E. COLI DRINKING WATER WARNING

E. coli is present in Ramsey Estate’s water. BOIL YOUR WATER BEFORE USING. On Friday November 22nd a routine water sample was identified as being positive

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