News and Alerts

NEWS

Final Order & Rate Schedule for Gem State 9.24.25

Rate Schedule for GSW 9-24-25​: https://gemstate-water.com/wp-content/uploads/2025/09/Final-Order-No.-36766-9.24.25.pdf Final Order for GSW 9-24-25:

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Scheduled Nighttime Water System Repairs – Spirit Lake East

Notice to Customers Gem State – Spirit Lake East Water System The Spirit Lake East Water System recently experienced a power outage that caused a brief drop

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Protect Your Family’s Health and Get a Credit on Your Water Bill! 

Your home may be eligible to participate in a free water quality testing program that helps protect your family’s health and ensures the safety of our

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IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER

Bitterroot Water System – Informative Notice Informative Notice to Bitterroot System Customers – Change in Water Source August 29th Gem State experienced a

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Possible disruption in service: Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/25/25 we will have contract workers in your area working

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Possible disruption in service Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/24/25 we will have contract workers in your area working

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Pelican Point Notice of Infrastructure Upgrade – May 8th, 2025

Dear Pelican Point Customers, Starting Thursday May 8th, we will have contract workers in your area working on infrastructure upgrades. They may be working in

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BCS Notice of Infrastructure Upgrades – May 5th, 2025

5-2-25 Dear BCS Customers, Starting Monday May 5th, we will have contract workers in your area working on infrastructure upgrades. They may be working in

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Irrigation Meter Installation on 5/1/25.  

Diamond Bar Gem State Customers with irrigation meters: REMINDER NOTIFICATION Your irrigation meter will be installed on the morning of 5/1/25.  

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Gem State Rate Case Customer Notice

On February 28, 2025, Gem State Water Company filed an amended application with the Idaho Public Utilities Commission (IPUC) for a proposed general rate

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Pelican Point Watering Schedule Effective Immediately

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Dear Customer: Due to record water usage Cascadia Pelican Point customers will be placed

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Pelican Point Rate Case Customer Notice

To: Cascadia Water Customers The following notice was sent to customers that have filed a comment directly to the Washington Utilities & Transportation

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OUTAGES & ALERTS

Diamond Bar Customers: Seasonal Irrigation Meter Removal Scheduled for 9/30/25

Diamond Bar Customers with Irrigation Meters: Irrigation meters are scheduled for a final read and removal 9/30/25. Meters will be removed, tagged and stored

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Scheduled Nighttime Water System Repairs – Spirit Lake East

Notice to Customers Gem State – Spirit Lake East Water System The Spirit Lake East Water System recently experienced a power outage that caused a brief drop

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PLANNED WATER SHUTDOWN NOTICE 

A planned water service interruption is scheduled in your area  Who: Customers in the Treeport Estates neighborhood, a subdivision of the Spirit Lake East

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IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER

Bitterroot Water System – Informative Notice Informative Notice to Bitterroot System Customers – Change in Water Source August 29th Gem State experienced a

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Customers of the Gem State – Troy Hoffman Water System

Informative Notification Customer of the Gem State – Troy Hoffman Water System On August 1, 2025 customers of the Troy Hoffman system were notified of a

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Spirit Lake East Planned Outage

There will be a planned outage on Monday, August 4th starting at 10am lasting for approximately 3hrs. This water outage will affect some customers on N. Priest

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Diamond Bar Water Shut Off Notice

To our valued customers, Diamond Bar customers, you will be experiencing water outage due to a car accident hitting a hydrant on Boekel and Ramsey. We realize

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Diamond Bar Planned Outage

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Diamond Bar Planned Outage There will be a planned outage on Monday July 14th starting at

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Diamond Bar Planned Outage

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 There will be a planned outage on Monday July 7th starting at 9am lasting for

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Possible disruption in service: Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/25/25 we will have contract workers in your area working

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