Outages and Alerts

Possible disruption in service: Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/25/25 we will have contract workers in your area working on infrastructure upgrades. These upgrades will take place over the next couple of weeks.  You may see contract workers walking your easements and marking water lines in the area.  You may notice some moments of very

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Possible disruption in service Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/24/25 we will have contract workers in your area working on infrastructure upgrades. You may notice some moments of very low water pressure; these moments should only last for several minutes and then the pressure should return to normal.  The contract workers may be working in

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Temporary Water Service Interruption – Pelican Point (5/20/2025)

Dear Pelican Point Customers, A select few customers in Pelican Point currently have a temporary, unplanned shutdown of their water service due to contract work in the area.  We are hoping to only be down for approximately an hour.  Thank you for your patience while we work toward system improvements. This notice is being sent

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Pelican Point Notice of Infrastructure Upgrade – May 8th, 2025

Dear Pelican Point Customers, Starting Thursday May 8th, we will have contract workers in your area working on infrastructure upgrades. They may be working in unmarked vehicles or in vehicles labeled Basin. Please use caution when driving in the area while they are working on upgrades. Gem State Staff1-877-755-9287www.gemstate-water.com

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BCS Notice of Infrastructure Upgrades – May 5th, 2025

5-2-25 Dear BCS Customers, Starting Monday May 5th, we will have contract workers in your area working on infrastructure upgrades. They may be working in unmarked vehicles or in vehicles labeled Advanced Dirt Works. Please use caution when driving in the area while they are working on upgrades. Gem State Staff1-877-755-9287www.gemstate-water.com

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Irrigation Meter Installation on 5/1/25.  

Diamond Bar Gem State Customers with irrigation meters: REMINDER NOTIFICATION Your irrigation meter will be installed on the morning of 5/1/25.   Your tagged meter will be reinstalled, please make sure your meter box is accessible.  Please leave double check valve out near meter box. Thank you, Your Gem State Team PH:1.877.755.9287   info@gemstate-water.com www.gemstate-water.com

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Notice of Meter Reading Corrections and Billing Adjustments

2/11/2025 Dear Bitterroot Customer, It came to our attention during the January meter reading and billing that some readsprovided for November 2024 and December 2024 may have been falsified by an employeewho is no longer with the company. January, the most current read, was taken by our fieldmanager, we are confident that the January figure

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