Online Payments


DO NOT USE DOXO TO PAY YOUR BILL. Recently some customers reported being directed to a website called DOXO to pay their bill online. We would like to state that Gem State Water is in no way affiliated with this service. The payment option for online payment is secured through our website here:

If you have questions or are unsure, please call the office at (877) 755-9287.

Welcome to Our New
Customer Account Portal

Visit our new customer account portal , where you can:

  • Pay your bill

  • Set up auto-pay

  • View usage and history

  • Update account information and more!

Standard rates apply per the Idaho Public Utilities Commission (IPUC) approved tariff.

Electronic Debit Authorization Form